MEMBERSHIP TERMS OF USE 

Last Modified: Sep 24 2024

GRUBHUB+ AS DEFINED BELOW IS AN AUTOMATICALLY RENEWING MEMBERSHIP SERVICE REQUIRING RECURRING PAYMENTS. WHEN YOU BECOME A MEMBER OF GRUBHUB+, YOU EXPRESSLY AGREE THAT GRUBHUB WILL AUTOMATICALLY CHARGE A PAYMENT METHOD GRUBHUB HAS ON FILE FOR YOUR ACCOUNT AT THE THEN-CURRENT RATE (PLUS TAX, IF APPLICABLE) AT THE START OF EACH BILLING CYCLE, AS DESCRIBED IN THESE MEMBERSHIP TERMS OF USE. FOR PROMOTIONAL OFFERS AS DEFINED BELOW, IF YOU DO NOT CANCEL WITHIN THE FREE TRIAL PERIOD, YOU WILL AUTOMATICALLY BE BILLED MONTHLY OR ANNUALLY, DEPENDING ON YOUR MEMBERSHIP PLAN, UNTIL YOU CANCEL YOUR MEMBERSHIP AS DESCRIBED HEREIN UNLESS OTHERWISE EXPRESSLY STATED BY GRUBHUB. NOTWITHSTANDING THE FOREGOING, FOR GRUBHUB+ MEMBERSHIPS FOR AMAZON PRIME MEMBERS AS DEFINED BELOW, YOUR MEMBERSHIP WILL NOT AUTOMATICALLY CONVERT INTO A PAID GRUBHUB+ MEMBERSHIP. 

IMPORTANT: THESE TERMS ARE SUBJECT TO BINDING ARBITRATION AND A CLASS ACTION WAIVER, AS DETAILED IN THE DISPUTE RESOLUTION SECTION IN THE GRUBHUB TERMS OF USE, WHICH ARE EXPRESSLY INCORPORATED HEREIN. PLEASE READ THE GRUBHUB TERMS OF USE CAREFULLY, SINCE IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING AGAINST GRUBHUB. 

These Membership Terms of Use (the “Terms”, “Membership Terms”, “Grubhub+ Terms”, or “GH+ Terms”) constitute a legally binding agreement between you (“you”, “your”, or “member”) and Grubhub Holdings Inc. (“Grubhub”, “Seamless”, “GH”, “SL”, “we”, “us”, or “our”) that governs your purchase and use of a Grubhub membership subscription service, including but not limited to Grubhub+ (GH+), and Grubhub+ Student (as used in these Terms, collectively, “Grubhub+”). Your purchase and use of Grubhub+ is subject to these Terms, the Grubhub Terms of Use (including the Perks Terms of Use), available at https://www.grubhub.com/legal/terms-of-use (the “Terms of Use”), and the Grubhub Privacy Policy, available at https://www.grubhub.com/legal/privacy-policy (the “Privacy Policy”), which are each expressly incorporated herein. If there is any direct conflict between the Terms of Use or the Privacy Policy and these Terms, the conflict will be resolved in favor of these Terms with respect to Grubhub+ only. Capitalized terms used but not defined herein shall have the meanings assigned to them in the Terms of Use or the Privacy Policy, as applicable. You may use Grubhub+ only in compliance with these Terms, the Terms of Use and the Privacy Policy (collectively, the “Agreements”) and all applicable laws and regulations. Your use of Grubhub+ indicates that you agree with, and are bound by, the Agreements. 

Subject to applicable laws and any exceptions as expressly provided herein, any changes or modifications to these Terms will be effective immediately upon posting, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued access to or participation in Grubhub+ following any such changes or modifications confirms your acceptance of these Terms and such changes or modifications; therefore, you should

review these Terms frequently to understand the terms and conditions that apply to your access to and participation in Grubhub+. IF YOU DO NOT AGREE TO BE BOUND BY THE AGREEMENTS, YOU MAY NOT PURCHASE OR USE GRUBHUB+. 

General 

A Grubhub+ membership grants you access to certain exclusive membership offers (collectively, “Membership Offers”) for eligible Grubhub orders placed on the Grubhub or Seamless platform or on the Grubhub digital store available on Amazon (individually and collectively, the “Platform”) (e.g., a $0 delivery fee on orders placed on the Platform from eligible merchants, provided such orders meet a minimum subtotal (excluding taxes, tips, and other fees) as indicated through the Platform). The current order subtotal minimums required to receive Grubhub+ benefits are described in the Grubhub+ FAQs at 

https://grubhub.com/help/contact-us/grubhub-membership, and are subject to change. The specific terms of each Membership Offer are stated at the time the Membership Offer is offered or are otherwise indicated through the Platform, and Membership Offers may be subject to restrictions, including, without limitation, that the Membership Offer only applies to orders with a minimum order subtotal, only applies to a certain type of order (e.g., pickup) or may be redeemed only at eligible merchants as indicated through the Platform. Grubhub reserves the right to change any and all restrictions that apply to each Membership Offer at any time with or without notice and such restrictions may vary by merchant, geographic location, time of day, or other factors in Grubhub’s sole discretion. For Membership Offers that are restricted to eligible merchants, Grubhub reserves the right to change whether a merchant is eligible at any time with or without notice. Redemption of Grubhub+ benefits on eligible merchant orders is subject to delivery and merchant availability, which may vary as between the Grubhub and Seamless platforms and the Grubhub digital store available on Amazon. Unless otherwise expressly stated in a Membership Offer, other fees, including small order fees, driver benefits fees, and service fees, may apply and vary, and will not be affected or discounted as a result of your membership. Grubhub and merchants reserve the right to charge additional fees and change menu pricing at any time with or without notice to you. All Membership Offers are offered on an “as available” basis, contingent upon third-parties’ availability and other contingencies which may impact availability of some benefits at certain times and places. Merchants where Membership Offers may be redeemed through the Platform are subject to availability. Taxes may apply to the cost of the items you order and you may provide an optional gratuity. Certain members and accounts (including corporate accounts) may not be eligible for Membership Offers or Grubhub+ except as otherwise permitted by Grubhub. Membership Offers, including Special Offers (described below), may vary per member and certain factors (such as geographic location or whether a member has previously participated in Grubhub+) may affect the Membership Offers available to a member. Certain order types (including catering orders, scheduled team orders, and on-campus orders) may not qualify for Membership Offers or Grubhub+ except as permitted by Grubhub in its sole discretion. Certain Membership Offers may allow Grubhub+ Members to earn credit to be used on future Grubhub orders (e.g., 5% Grubhub+ Credit earned on eligible pickup orders). All offers of credit to be used on Grubhub may be subject to additional terms made available to you by Grubhub. Grubhub+ Credit that is calculated based on pickup order amount shall be based on the qualifying order subtotal (excluding taxes, tips, and other fees) from eligible merchants only. Unless stated otherwise by Grubhub, Grubhub+ Credit is redeemable on eligible future Grubhub orders only and expires 90 days after the most recent Grubhub+ Credit is issued. Grubhub+ Credit will appear as a “Grubhub+ Credit” payment method at checkout. Grubhub+ Credit is not transferrable, may not be exchanged for cash, is not the personal property of the user, and may not be applied toward purchase containing alcohol. Unless stated otherwise by Grubhub, Grubhub+ Credit cannot be accrued or redeemed on on-campus dining orders. Your participation in Grubhub+ is subject to any applicable laws, rules, policies, and requirements that may apply. For clarity, Membership Offers do not apply to orders placed through other properties owned by or affiliated with Grubhub, including but not limited to other Just Eat Takeaway.com properties, Menupages, Grubhub Direct, Grubhub kiosks, or any LevelUp-powered sites or services. 

Billing Cycles & Payment

Grubhub+ is offered for a monthly or yearly recurring membership fee payable at the start of the relevant billing cycle. Monthly billing cycles will recur each calendar month on the date of your initial purchase (including the date your Promotional Offer converts to a paid membership and your payment method is charged) unless you cancel 24 hours prior to the next scheduled payment. Annual billing cycles will recur each year on the anniversary of your initial purchase (including the date your Promotional Offer converts to a paid membership and your payment method is charged) unless you cancel 24 hours prior to the next scheduled payment as described in the Cancellation and Refund Policy below. Notwithstanding the foregoing, If your initial purchase occurs on a date that is not applicable in subsequent months or years, the monthly or yearly membership will recur on the last calendar day of such months or the following year, as applicable. (For example: If your free Promotional Offer expires on January 1 and converts to a paid monthly membership, your initial date of purchase is January 1 and the membership will renew on February 1. If your initial purchase takes place on March 31, your monthly membership will renew again on April 30 and on the last day of each month thereafter.) 

By signing up for Grubhub+ and providing Grubhub with your payment method, you agree that: (a) you will be charged your first Grubhub+ membership fee and any applicable taxes on the date you purchase your Grubhub+ membership; (b) you authorize Grubhub and its service providers to store your payment method for the purpose of executing future Grubhub+ auto-renewal transactions; (c) UNLESS YOU CANCEL, BY DEFAULT (AND WITH PRIOR NOTICE TO THE EXTENT REQUIRED BY APPLICABLE LAW), YOUR GRUBHUB+ MEMBERSHIP WILL AUTOMATICALLY RENEW AT THE START OF EACH BILLING CYCLE, and (d) AT THE TIME OF RENEWAL, GRUBHUB WILL AUTOMATICALLY CHARGE THE THEN-CURRENT MEMBERSHIP FEE AND ANY APPLICABLE TAXES TO AN ELIGIBLE PAYMENT METHOD THAT WE HAVE ON FILE FOR YOU. If your payment details change, your card provider may provide us with updated card details. We may use these new details in order to help prevent any interruption to your Grubhub+ membership. If you would like to use a different payment method or if there is a change in payment method, please update your billing information. You authorize us to charge any payment method associated with your account. Grubhub may cancel your Grubhub+ membership with or without notice if your payment method is invalid for any reason. You remain responsible for any uncollected amounts notwithstanding any termination of your Grubhub+ membership or Grubhub account. 

You may be eligible for a Grubhub+ membership when your employer registers for an employer-funded corporate Grubhub+ membership. If you have an employer-funded Grubhub+ membership through your employer, your membership will begin and end in accordance with the terms of your employer’s corporate subscription unless your membership is otherwise canceled. Notwithstanding anything to the contrary in these Terms, you will not be charged a membership fee individually for an employer-funded corporate Grubhub+ membership. To receive the Membership Offers, you must use the Grubhub account associated with your corporate email address and be an authorized user added by your employer. 

Amazon Prime Members may be eligible for a  complimentary Grubhub+ Membership for Amazon Prime Members as defined below. If you have a Grubhub+ Membership for Amazon Prime Members, your Grubhub+ membership will begin and end in accordance with the terms of the Grubhub+ Membership for Amazon Prime Members offer unless you cancel. Notwithstanding anything to the contrary in these Terms, you will not be charged a separate membership fee for your Grubhub+ Membership for Amazon Prime Members. 

Promotional Offers & Discounts (including the Grubhub+ Membership for Amazon Prime Members) 

General Promotional Offers & Discounts. From time to time, Grubhub offers some members free trial or other promotional Grubhub+ memberships, including those that are provided at no cost to eligible members through partnerships between Grubhub and third parties (collectively, “Promotional Offers”). Promotional Offers are subject to these Terms, except as otherwise expressly stated in the Promotional Offer. Promotional Offer eligibility and duration are determined by Grubhub at its sole discretion. Grubhub may require you to provide additional information or undergo verification to confirm your eligibility for a Promotional Offer, such as for offers

that are available to students only (e.g., Grubhub+ Student). For certain Promotional Offers involving third party services (e.g., Grubhub+ Membership for Amazon Prime Members), you may be required to link your third party services account with your Grubhub account to redeem the Promotional  Offer. Subject to applicable laws, we reserve the right to cancel, revoke, or pause your Promotional Offer for any reason, including in the event that we determine that you are not eligible (including to prevent Promotional Offer abuse). Not all offers, including certain Membership Offers, may be available to members participating in a Promotional Offer. When your Promotional Offer period expires, your membership will automatically convert into a paid Grubhub+ membership, and Grubhub will bill you the applicable membership fee on that date unless you have a Grubhub+ Membership for Amazon Prime Members or as otherwise set forth in the Promotional Offer. If you cancel Grubhub+ before the Promotional Offer period has expired, Grubhub will not charge you for the Grubhub+ membership and some or all Membership Offers may immediately terminate. If you purchase a Grubhub+ membership with a promotional code or discount, each time your Grubhub+ membership renews, you will be charged the full billing amount rather than the promotional amount unless expressly stated otherwise. Only one Promotional Offer is permitted per account and per household unless otherwise permitted by Grubhub. Promotional Offers cannot be combined. If your Grubhub+ membership is ever terminated for any reason, you will not be eligible for a free or promotional trial on any subsequent Grubhub+ membership unless otherwise permitted by Grubhub in its sole discretion. 

Grubhub+ Membership for Amazon Prime Members. Grubhub offers a complimentary Grubhub+ membership for Amazon Prime members (the “Grubhub+ Membership for Amazon Prime Members”). The Grubhub+ Membership for Amazon Prime Members is subject to these Terms, except as otherwise expressly stated in the applicable Grubhub+ Membership for Amazon Prime Members offer. The eligibility criteria and duration of the Grubhub+ Membership for Amazon Prime Members is determined by Grubhub at its sole discretion. The Grubhub+ Membership for Amazon Prime Members is available for active and authenticated Amazon Prime members in the U.S. only. You are required to link your Amazon Prime and Grubhub accounts to redeem the Grubhub+ Membership for Amazon Prime Members offer. Subject to applicable laws, Grubhub reserves the right to cancel, revoke, or pause your Grubhub+ Membership for Amazon Prime Members for any reason, including in the event that we determine that you are not eligible (including to prevent Grubhub+ Membership for Amazon Prime Members offer abuse). Not all offers, including certain Membership Offers, may be available to Grubhub+ Membership for Amazon Prime Members. Redemption of Grubhub+ benefits on eligible merchant orders is subject to delivery and merchant availability, which may vary as between grubhub.com, the Grubhub app, and the Grubhub digital store available on Amazon. Your Grubhub+ Membership for Amazon Prime Members will not automatically convert into a paid Grubhub+ membership. You can cancel your Grubhub+ membership by visiting the “Manage apps & services with data access” within the “Your Account” page on Amazon and unlink your Grubhub and Amazon accounts. You can also contact Grubhub customer support to help cancel your Grubhub+ membership. If you are an existing Grubhub+ member on a paid plan, your paid plan will be canceled upon signup and your Grubhub+ Membership for Amazon Prime Members will begin on the first calendar day immediately following the current billing cycle. Cancelation or termination of your Amazon Prime membership will result in termination of your Grubhub+ Membership for Amazon Prime Members and benefits. If you pause your Amazon Prime membership, your Grubhub+ Membership for Amazon Prime Members will be deactivated. If you resume your Prime membership you will need to visit amazon.com/grubhub to reactivate your Grubhub+ Membership for Amazon Prime Members. Termination of the partnership between Grubhub and Amazon Prime may result in immediate termination of your Grubhub+ Membership for Amazon Prime Members and benefits. For Grubhub+ Membership for Amazon Prime Members details, including the then-current order subtotal minimums required to receive Grubhub+ benefits see FAQs at https://www.grubhub.com/help/contact-us/amazon-faq. Grubhub reserves the right to cancel, suspend and/or modify any aspect of or the entirety of the Grubhub+ Membership for Amazon Prime Members Offer, for any reason at any time, with or without notice. 

Cancellation & Refund Policy 

You can cancel your Grubhub+ membership within the app or at grubhub.com up to 24 hours prior to the next scheduled payment to avoid further charges. For example, if the next-scheduled renewal date is January 1, you must cancel by 11:59:59 PM ET on December 31 if you wish to prevent charges for the upcoming membership cycle. If you cancel your Grubhub+ membership, you will not receive a refund or credit unless otherwise permitted by Grubhub in its sole discretion, but you can continue to enjoy Membership Offers through the end of your then-current membership period except that Special Offers may be terminated sooner. Notwithstanding the foregoing, certain Promotional Offers involving third party services (a) may require members to cancel

through the applicable third-party channel and not through Grubhub and (b) may be canceled automatically when the member’s applicable third-party service is canceled, (c) may terminate immediately upon cancellation of the Promotional Offer, including all Membership Offers. Only one Grubhub+ membership is permitted per Grubhub account (including Seamless). If you are an existing active Grubhub+ member who then successfully signs up for a different Grubhub+ membership, then your existing Grubhub+ membership will terminate. 

To cancel your Grubhub+ membership: 

iOS and Android App Users: 

      1. Log in to your account 
      2. Tap on the Account icon 
      3. Navigate to Grubhub+ membership menu option 
      4. Select Manage Membership button 
      5. Tap Cancel membership 
      6. Confirm Cancel membership 

Desktop Users: 

      1. Navigate to grubhub.com or seamless.com 
      2. Log in to your account 
      3. Click on the drop-down menu in the upper right-hand corner 
      4. Navigate to Grubhub+ menu option 
      5. Click Cancel membership 
      6. Confirm Cancel membership 

IMPORTANT: Except as set forth herein and subject to applicable laws, Grubhub+ members (including those who have participated in a Promotional Offer and converted to a paid membership) are not eligible for refunds on any charges incurred for Grubhub+ or credits for partially used membership periods, unless otherwise determined by Grubhub in its sole discretion. It is your sole responsibility (a) to timely cancel your membership if you wish to prevent future charges for Grubhub+ and (b) to review all charges incurred in connection with your Grubhub+ membership. Subject to applicable laws, you must contact Grubhub in the event of a dispute regarding an unauthorized Grubhub+ charge within 60 days of the date of such charge. After such 60 day period, you fully waive, release, and discharge all rights with respect to the unauthorized charge, and Grubhub is fully released from any and all related liability. Grubhub is not responsible for overdraft fees that may be incurred. If you have questions, wish to dispute a charge related to your purchase or use of Grubhub+ or are unsure about when the next scheduled payment will occur, please contact Grubhub Customer Care at https://www.grubhub.com/help/contact-us or by phone at 1 (877) 585-1085. 

Special Offers 

From time to time, certain Grubhub+ members may be eligible to participate in Membership Offers that are available for a limited time or are provided to select members only, including for evaluation or testing purposes (collectively, “Special Offers”). Special Offers include members-only discount and rewards programs (e.g., location-based offers or birthday rewards) and Donate the Change donation matching programs, as determined by Grubhub in its sole

discretion. Special Offers are made to intended recipients only and may not be available to all Grubhub+ members. Some Special Offers are not available to members participating in Promotional Offers except as otherwise permitted by Grubhub in its sole discretion. Special Offers are subject to any and all additional terms and restrictions applicable to the Special Offer (“Additional Offer Terms”), that we may state, post, link or otherwise provide for on the Platform. All Additional Offer Terms are hereby incorporated into these Terms by reference. In the event of a direct conflict between these Terms and the Additional Offer Terms, the Additional Offer Terms will prevail to the extent of the conflict. Unless otherwise permitted or stated by Grubhub, Special Offers are not available for corporate members or accounts. 

With respect to any Donate the Change donation matching program, Grubhub will donate an amount equal to a participating Grubhub+ member’s donation (“Grubhub Match”) donated through Grubhub’s Donate the Change feature in connection with orders placed at Grubhub+ eligible merchants only (“Donation Matching Cap”). Grubhub Match donations are made by and on behalf of Grubhub, and not Grubhub+ members or any third party. Grubhub Match donations will be made to the charitable cause or public interest organization indicated at the time the member makes a qualifying donation. At Grubhub’s sole discretion, Grubhub may provide you with a monthly, quarterly or annual summary of donation amounts contributed or matched by Grubhub; provided, however, that Grubhub will calculate and display the amount of your donation as a line item in your order receipt, and this will constitute Grubhub’s sole reporting obligation to you in connection with your donation, the Grubhub Match, and the Donate the Change matching program. Grubhub does not guarantee that any single charitable cause or public interest organization will remain available for Donate the Change or the Donate the Change matching program. Subject to applicable laws, Grubhub reserves the right to remove or replace any charitable cause or public interest organization from Donate the Change and/or the Donate the Change donation matching program at any time and for any reason. Subject to applicable laws, (a) Grubhub may cease matching Grubhub+ member donations at any time in its sole discretion with or without notice to you, and (b) Grubhub may notify you of Donate the Change donation matching program suspension by posting on this page. Donations will no longer be eligible for a Grubhub Match when a member’s Grubhub+ membership is terminated. Your participation in any Donate the Change donation matching program is subject to the Donate the Change Terms of Use available at https://lp.grubhub.com/legal/donate-the-change-terms-of-use/, which are expressly incorporated herein. 

In the event that you are no longer eligible to participate in a Special Offer or your participation in Grubhub+ is terminated, you will no longer receive the applicable Special Offer. For the avoidance of doubt, in the event your Grubhub+ membership is terminated, all Special Offers will immediately terminate and become void unless otherwise permitted by Grubhub in its sole discretion. 

Updates to Grubhub+ 

To the maximum extent permitted by applicable laws, Grubhub reserves the right to change the Grubhub+ membership plans, including prices, features, Membership Offers, Special Offers and these Terms in any manner and at any time as we may determine in our sole discretion. If Grubhub increases your membership fees or materially changes the Terms, Grubhub will notify you via email and provide you with the opportunity to change your membership before Grubhub+ is renewed for another billing cycle. If you do not wish to continue subscribing with the new membership fees or the Terms, as applicable, you may cancel your Grubhub+ membership within the specified notice period, provided that you may not receive a refund but will continue to have access to the membership through the end of your current billing period. Your continued use of Grubhub+ after the change becomes effective will constitute your acceptance of the new Terms. Any Grubhub+ memberships will be subject to the terms and conditions in effect at the time you sign up or your membership renews. 

Additional Terms

Unless otherwise expressly stated by Grubhub, statements made by Grubhub regarding Grubhub+ member savings are made without regard to the cost of membership. Promotional Offers and your Grubhub+ membership cannot be transferred or assigned. If you have a Grubhub and a Seamless account, your Grubhub+ membership (including 

Promotional Offers), will transfer between the respective Grubhub and Seamless platforms, except for certain corporate Grubhub+ accounts for which memberships will not transfer. Any Promotional Offers or invitations to participate in Grubhub+ are made to the intended recipient only, and terms (including with respect to membership fees) may vary per member. To the extent permitted by law, Grubhub reserves the right to refuse, suspend, or cancel your Grubhub+ membership (including Promotional Offers), or any part of it, for any reason at any time in its sole discretion with or without notice, including if any fraud or technical failure impairs the integrity or proper functioning of Grubhub+. In such cases, Grubhub, in its sole discretion, may provide a refund, discount or other consideration to some or all members. Termination of your Grubhub account will result in termination of your Grubhub+ membership, including any Membership Offers and benefits associated with your Grubhub+ membership unless otherwise stated or permitted by Grubhub. Except as expressly set forth herein, Grubhub makes no representation or warranty regarding Grubhub+ or any aspect thereof. Unless the context otherwise requires, whenever the words “including”, “include” or “includes” are used in these Terms, they shall be deemed to be followed by the phrase “without limitation.” All interpretations of these Terms will be at Grubhub’s sole discretion and Grubhub’s decisions will be final. Any waiver by Grubhub of any term of these Terms must be in writing. Except as otherwise provided in these Terms, if any portion of this Agreement is found to be void, invalid, or otherwise unenforceable, then that portion shall be deemed to be severable and, if possible, modified or replaced by a valid, enforceable provision that matches the intent of the original provision as closely as possible. The remainder of these Terms shall continue to be enforceable and valid according to the terms contained herein.